Reservation and Bookings
- All bookings must be made at least 2 weeks in advance.
- A 50% non-refundable deposit is required to secure your date and time.
- Final payment is due 5 days before the event. Failure to pay in full may result in cancellation.
- Changes to the event date or location must be communicated at least 7 days prior to the event. Additional fees may apply for late changes.
Cancellation and Rescheduling
- Cancellations made more than 7 days before the event will receive a credit for a future event, valid for 6 months.
- Rescheduling is allowed up to 7 days before the event without penalty, subject to availability. Rescheduling within 7 days of the event may incur a fee.
Equipment Overnight Stay
- If the vent area is secured with fencing, Pocket Party equipment can remain on-site overnight until the next day, allowing for extended event times or easier teardown.
- If area is not secured, all equipment must be collected no later than 12:00 AM to ensure its safety and prevent any potential damages.
Weather Policy
- In the event of severe weather, we will work with you to reschedule your event. If resceduling is not possible, a full credit will be issued for future use.
Travel Policy
- Pocket Party travels up to on hour from Nashville, TN.
- Events outside this area will incur additional travel dees, which will be calculated based on distance and time required.
- Travel fees will be communicated and agreed upon during the booking process.
Liability
- Pocket Parties not liable for injuries sustained by participants during the event. A liability wavier must be signed by the event host prior to the event.
-The event host is responsible for any damages to Pocket Party equipment caused by negligence or misuse .
Setup Requirements
- The host must provide a flat, clean, and safe area for setup, with access to electricity within 50 feet.
- The setup area must be free of debris, and any obstacles must be cleared before Pocket Party staff arrives.
Cleanup
- The event host is responsible for ensuring the area is free of debris before the pickup of Pocket Party Equipment.
- An additional cleaning fee may apple if the setup area islet excessively dirty.
- Any items left inside or around the inflatable after the event will be discarded unless claimed within 24 hours.
Conduct
- We ask all guests to respect the Pocket Party property and staff.
- Any aggressive or inappropriate behavior may result in immediate termination of the event without a refund.
- Pocket Party receives the right to refuse service or remove any guest who poses a risk to the safety of others or equippment.